PRIVACY POLICY
At R Dorrill & Sons we respect your privacy and the confidentiality of your personal information.
This Privacy Notice explains:
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Who we are
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What personal information we collect
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How we use your personal information
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Who we share your information with and why
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How we keep your information secure
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Your rights
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How to contact us
Who we are
R Dorrill & Sons, established in 1978, provide building services throughout Sussex & Surrey.
What personal information we collect
Personal information includes your name, address, or phone number and other information that isn’t otherwise publicly available. We collect personal information about you when you contact us about products and services, visit a financial advisor, visit a website we may have or register to receive one of our newsletters (if applicable).
The type of personal information we collect will depend on the purpose for which it is collected and includes:
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Contact details such as name, phone number, email address and address
We collect personal information directly from you.
Cookies
We also collect information about you from other sources. For example, our website automatically collects information from your computer using “cookies” which provides us with limited personal information. Cookies are small text files that are placed on your computer by websites that you visit. They’re widely used in order to make websites work, or work more efficiently, as well as to provide information to the website owners. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Data retention
We keep your personal information only as long as is necessary for the purpose for which it was collected. Personal information will be securely disposed of when it’s no longer required, in accordance with our Data Retention and Disposal Schedule. A copy of this is available using the contact details below.
On what basis do we collect data?
The processing of your personal data is allowed under a number of lawful bases. The data required for the provision of products and services is processed on the basis there’s a contract with you to do so. Any relevant marketing activity we undertake is done because, as a firm, we have a legitimate interest to do so. However, you have rights, as listed below, which impact how we can use and process your data.
How we use your personal information
We process your information in order to support and maintain our contractual relationship with you for the purposes of providing our advice, products or services to you
You have the right to object to this processing if you wish, please see “YOUR RIGHTS” section below. Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.
Who we share your information with and why
We share your information with trusted third parties who perform tasks for us and help us to provide the services you require these include:
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Third parties who perform tasks for us to help us set up or service your project.
How we keep your information secure
We’re committed to ensuring the confidentiality of the personal information that we hold and we continue to review our security controls and related policies and procedures to ensure that your personal information remains secure.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information is kept secure.
Your rights
R Dorrill & Sons tries to be as open as it can be in terms of giving people access to their personal information and therefore have outlined your rights below. This privacy notice was drafted with brevity and clarity in mind, therefore further information can be gathered by contacting us using the details below, or more information about your data protection rights can be found here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Marketing
You have the right to opt out of receiving marketing information and tell us what your communication preferences are by contacting R Dorrill & Sons using the details provided at the end of this notice or by using the opt out option below or on any email marketing. You may opt out at any time if you don’t want to receive any further communications of this nature.
Individual data rights and requests
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The right to be informed – You can request that we provide ‘fair processing information’, typically through this privacy notice;
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The right of access - You may request a copy of the personal information we hold about you using the contact details found on the end of this privacy notice;
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The right to rectification - The accuracy of your personal information is important to us. You have the right to ask us to update or correct your personal information;
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The right to erasure – You may request the deletion or removal of personal data where there’s no compelling reason for its continued processing;
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The right to object – You may object to the processing of your data based on legitimate interests;
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The right to restrict processing - You have a right to request we ‘block’ or suppress processing of your personal data;
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The right to data portability – You may request to obtain and reuse your data; and
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The right not to be subject to automated decision-making including profiling.
If you wish to correct, restrict, delete or make changes to your personal information, or any of the data subject rights listed above, please contact us at the number/address listed below.
How to contact us
If you have questions about this notice, need further information about our privacy practices, or wish to give or withdraw consent, exercise preferences or correct your personal information, please contact us using the following details.
R Dorrill & Sons
9 Cranbourne Gardens
Crowborough
East Sussex
TN6 1FA
Phone: 01892 663386
Mobile: 07831 513 644